Trust & Privacy
This page is maintained by the YAZA team to answer common security and privacy questions about YAZA. It describes current, app-visible practices and is not an independent certification or audit.
Age requirement
YAZA is intended for adults. You must be 18 or older to use YAZA. See our Terms of Use for the full requirement.
Authentication & access
YAZA supports anonymous trial sessions and authenticated accounts. Authenticated routes require a valid session; access to user data is scoped per-user and enforced server-side.
Hosting & platform
YAZA runs on a managed platform. Traffic is served over HTTPS. Platform-level capabilities are provided by our hosting partner; this page does not imply independent certification of YAZA.
Data collection & use
We collect only what is needed to provide the product: account information you submit, your conversations with the assistant, and basic operational logs. We do not sell personal data. Conversation contents may be processed to generate responses.
Crisis safety
YAZA is an AI, not a person, and not a crisis service. If a message suggests thoughts of suicide, self-harm, or harming someone else, YAZA is designed to include the 988 Suicide & Crisis Lifeline (call or text 988, available 24/7 in the US) in its reply, and to point to 911 when someone may be in immediate danger.
Because an AI alone can miss indirect wording, an automatic check also reads your message and adds the 988 line when the AI's reply does not include it. This check can still miss unusual wording, so please do not rely on YAZA in an emergency. If you are in danger, call or text 988, or call 911.
YAZA is designed not to promise outcomes, not to say what a crisis line or an emergency service will or will not do, and not to replace the people around you. A conversation that includes a crisis referral can continue beyond the usual free-message limit.
Subprocessors & integrations
We rely on a small number of trusted service providers to operate YAZA. These providers process data only as needed to deliver the service and are bound by appropriate data protection obligations.
Retention & deletion
Conversations are automatically deleted 30 days after they begin. You can delete a conversation yourself at any time with the delete control in the app. To ask us to delete or export your data, contact the YAZA team at hello@withyaza.com.
Security contact
If you believe you have found a security issue, please report it to the YAZA team at hello@withyaza.com. We appreciate responsible disclosure and will respond as quickly as we can.
Shared responsibility
Platform-level controls are provided by our hosting partner; application configuration, content, and account hygiene are the responsibility of the YAZA team and account holders. This page is editable content owned by YAZA and may be updated over time.